Customization Process Workflow
Identify and document specific customer requirements for product customization.
Assess technical feasibility and scope of requested custom specifications.
Provide detailed pricing based on material, design, and production costs.
Formalize terms with signed contracts covering all project parameters.
Produce functional samples for client review and approval.
Execute full-scale production following approved specifications.
Coordinate logistics for secure and timely product shipment.
Provide troubleshooting, maintenance, and warranty services.
1. What is the temperature range of your cryobags?
Our cryobags withstand -196°C to +80°C, suitable for liquid nitrogen storage and ultra-low freezers.
2. Do the freezing boxes require isopropanol?
No. All CellHome models use patented thermal cores instead of alcohol, ensuring safer, more consistent freezing.
3. Can I customize product dimensions?
Yes. We offer OEM services for sizes, materials, and branding (MOQ: 500 units).
4. How do I reset freezing boxes between uses?
Simply open both lids at room temperature for 15 minutes before reuse.
5. What certifications do your products have?
All products are ISO 13485 certified and RNase/DNase-free.
